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The app is asking me to choose a plan, but I already have an active subscription

If you recently changed plans, or the app asks you to choose a plan even though your subscription is active, try these steps:

  1. Update the FlixLatino app to the latest version.
  2. Sign out, then sign back in using the method linked to your subscription (email, Google or Apple).
  3. If your plan still doesn't appear, uninstall and reinstall the app, then sign in again.
  4. Still not working? Submit a request with the email on your account and how you subscribed.